Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Web Site Control Panel you’ll find a comprehensive Help Center section featuring a multitude of help articles and frequently asked questions. They are answered by our support team of capable techs. Just type in your question and our smart platform will show you the best possible answer.

  • Top quality support service
  • Video Tutorials

  • For people who want to discover how to deal with a regularly experienced problem by watching an instructional video, we have added a selection of video tutorials to our Web Site Control Panel. All the instructional videos are very short and easy to understand. They offer you visual presentations of various web site administration actions.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 technical support service and a sixty–minute ticket response guarantee. Our experienced technicians will be at your disposal 7 days a week to respond to your questions and to troubleshoot any issue that you could come across. Just submit a support ticket from the Help Center and we will get back to you quicker than you can say Jack Robinson.