A 99.9% Server Uptime
Our cloud hosting platform is based on a dependable, topflight hardware configuration and a strongly modified Linux distribution. Thus, no matter what your website is, or how many web site visitors you’ve got, or even in case there’s a distributed denial–of–service assault, our hosting servers will stay up and your web sites will stay online.
Our cloud plans plans feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee stays the same.
A 99.9% Network Uptime
If you want to offer a top–quality hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our own custom network in order to ensure a mega–fast connection speed with the rest of the world.
And because of this, no matter which datacenters you select: our USA data center, our UK data center, in our FI data center, in our East Europe data center or our AU data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are not very pleased with our services, or if you consider them inadequate, or if you decide that you want a VPS web hosting plans rather than a cloud hosting plan – you will receive a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control of your domain names even if you close your web hosting account with us.
24/7 Technical Support
We have diligently chosen each single member of our 24x7 support staff to make certain that we can offer the best client support service that you can get. Each one of our support engineers has several years of experience dealing with hosting accounts behind his back, hence they know what they are doing. Besides, they’re available 24x7 – you will be able to call them whenever you want and they will get back to you as fast as possible.
Their average response time is less than twenty minutes, whereas with many other hosting distributors you are forced to wait for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be answered in less than sixty minutes.