If your website hosting supplier offers live chat support, you will be able to speak with an agent live and find out useful information or get an issue resolved in a timely manner. The key advantage of using chat compared to calling to talk with a live person is that you'll need just a computer with access to the web, so that you will not pay any charges in the event that you're in a different country or state. Furthermore, it will be quicker to copy and paste information for instance domain names, usernames or error messages i.e. details which are sometimes difficult to share with the other party on the phone. The live chat is also a much quicker solution to contact the hosting provider's support crew compared to using a ticketing system. Last, but not least, in the event that some issue requires a bit more time to be resolved, you're able to do something else while you wait for support on the live chat, which means that you will not lose time - something that is not possible if you are on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all of the cloud plans that we offer and we are able to support you with almost everything live. If you do not have an account with our company yet, we will be able to give you more info about the plans to help you to choose the most suitable package. In case you are an existing customer, we can help you with any general or billing issue plus with plenty of common technical issues, for instance an e-mail address setup in a desktop e-mail client. In case you cannot call us for whatever reason or you're in a country where we don't have a local phone number, our live chat will be the best option to get in touch with us. Certainly, some matters need extra time to investigate and test, therefore you'll need to open a ticket to our technicians, but nonetheless, we will save you time and help you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

We have a live chat service that is designed for all of our prospective and active customers. In case you're searching for a new web hosting account, you'll be able to chat in real time to one of our representatives and get more details about our semi-dedicated plans so that you can pick the perfect plan for your sites. If you already own an account with us, we can assist you timely with billing, general and first-level techissues. Though in certain cases you'll need to open a support ticket because there are issues that cannot be resolved on the live chat, we will help you with lots of common jobs, for example installing an e-mail account in an email client or redirecting one domain name to another. As a result, you'll take advantage of timely support and you will save time and effort.