Irrespective of the fact that the hosting service provided by the different companies is practically identical, each provider has got a customized platform with its own tweaks and different ways to complete given tasks. In this situation, a large knowledge base would be pretty useful both for people with no prior experience and for technically skillful individuals who will eventually learn how given procedures are completed, but will lose valuable time meanwhile. The objective of such a knowledge base is to make the service fast and easy to use, saving users time and effort. The outcome is more pleased customers, as they can easily find the info they desire, and significantly less work for the support staff members, because typically the vast majority of the enquiries and problems that customers have got are already listed in the knowledge base. In case the articles themselves are properly written and cover more things, you will be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

If you get a cloud hosting account from our company, you will gain access to our comprehensive online documentation where you will see information about practically everything related to our hosting packages. The topics range from how to set up an email account on your phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-grasp fashion and offer thorough instructions on how to complete a particular operation inside your Hepsia hosting Control Panel. You can also find information that is not connected directly to Hepsia, for instance one that concerns applications on your desktop PC. The entire archive of articles will be located in the Control Panel’s Help section, but those that are related to a given section can be accessed on the spot. Since we’ve covered as many topics as possible, you will be able to find out virtually everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer an extensive online article repository where you can find any info that you may require about our hosting services or about the Hepsia Control Panel that we are using. We’ve compiled it based on the feedback that we’ve gathered from our customers throughout the years and, as a result, our articles touch on particular issues that you could stumble upon and include the most efficient means of solving them, for example receiving an HTTP 500 error message or being unable to send e-mail messages from your computer even though you have the correct SMTP settings. The articles are available in each and every section of the Control Panel and you can examine them at any time. They can help you expand your knowledge not only about our services, but also about the web hosting sphere in general, as they offer elaborate guidelines and general information such as what cron jobs or file permissions are.